Q: What areas do you serve?
A: We serve Blue Springs, Kansas City, Lee’s Summit, Independence, Grain Valley, and surrounding communities within a reasonable delivery radius. If your event is outside our usual service area, please contact us and we will do our best to accommodate your request.

Q: What types of tables and chairs do you rent?
A: We offer 60-inch round tables, 6-ft rectangular tables, 8-ft rectangular tables, cocktail tables, white folding chairs, black folding chairs, and elegant resin folding chairs for weddings and formal events.

Q: Will you set up the tables and chairs for me?
A: Yes. Professional setup and breakdown services are available for an additional fee. Some items may also be eligible for customer pickup.

Q: When will my rentals be delivered?
A: Delivery is scheduled for the time listed on your booking. Depending on the size and complexity of your order, our team may arrive earlier to complete setup and ensure everything is ready before your event begins.

Q: Are your tables and chairs cleaned before rental? Do I need to clean them before returning them?
A: Yes. All equipment is cleaned, sanitized, and inspected before every rental. Items should be returned free of trash, food, or major stains.

Q: How many people does each table seat?
A: Our 60-inch round tables seat 8 guests comfortably and can seat up to 10 guests if needed.
Our 6-ft rectangular tables typically seat 6–8 guests.
Cocktail tables are designed for standing guests and are ideal for social gatherings.

Q: What payment methods do you accept, and when is payment due?
A: We accept all major credit and debit cards through our secure checkout system. Full payment is required before delivery or pickup.

Q: Do you require a deposit?
A: Yes. A rental deposit is required to secure your booking. Refunds follow the cancellation timeline outlined in the Rental Agreement.

Q: What is your cancellation policy?
A:
• 21+ days before the event: 100% refund
• 15–20 days before the event: 50% refund
• 0–14 days before the event: Non-refundable

Q: What if something gets damaged during the event?
A: The renter is responsible for any damage, loss, theft, or excessive cleaning required after the event. Applicable charges may be applied to the card on file.

Q: How long is the standard rental period? Can I extend it if needed?
A: The rental period begins at delivery or pickup and ends when items are returned. Extensions may be available depending on inventory availability.

Q: Can I change or cancel my reservation if plans change?
A: Yes. Requests to modify or cancel a reservation should be submitted as soon as possible and are subject to the cancellation policy in your rental agreement.

Q: How can I review the full rental agreement?
A: The full rental agreement is included with your booking confirmation and is also available upon request.

Q: Is customer pickup available?
A: Yes. Certain items are eligible for customer pickup. Some larger or fragile items require professional delivery to ensure safe transportation and setup.