Q: What areas do you serve?
A: We serve Blue Springs, Kansas City, Lee’s Summit, Independence, Grain Valley, and surrounding communities within a reasonable delivery radius. If your event is outside our usual service area, please contact us and we will do our best to accommodate your request.

Q: What types of tables and chairs do you rent?
A: We offer 60-inch round tables, 6-ft rectangular tables, 8-ft rectangular tables, cocktail tables, white folding chairs, black folding chairs, and elegant resin folding chairs for weddings and formal events.

Q: Will you set up the tables and chairs for me?
A: Yes. Professional setup and breakdown services are available for an additional fee. Most rentals are delivered and serviced by our team to ensure proper setup and quality. Customer pickup is not available through online checkout. In limited cases, pickup may be approved depending on the item and order details. Please contact us directly to request accommodations.

Q: When will my rentals be delivered?
A: Delivery is scheduled for the time listed on your booking. Depending on the size and complexity of your order, our team may arrive earlier to complete setup and ensure everything is ready before your event begins.

Q: Are your tables and chairs cleaned before rental? Do I need to clean them before returning them?
A: Yes. All equipment is cleaned, sanitized, and inspected before every rental. Items should be returned free of trash, food, and excessive dirt or stains.

If items are returned excessively dirty, a cleaning fee or deduction from the security deposit may apply.

Q: How many people does each table seat?
A: Our 60-inch round tables seat 8 guests comfortably and can seat up to 10 guests if needed.
Our 6-ft rectangular tables typically seat 6–8 guests.
Cocktail tables are designed for standing guests and are ideal for social gatherings.

Q: What payment methods do you accept, and when is payment due?
A: We accept all major credit and debit cards through our secure checkout system. Full payment is required before delivery or rental release.

Q: Do you require a deposit?
A: Yes. A deposit is required to secure your booking and reserve your event date. This deposit may include a security portion depending on the items rented.

Security deposits are typically refundable after the rental is completed, provided all items are returned on time, in good condition, and free of excessive dirt or damage.

If items are returned excessively dirty, damaged, or missing, the security deposit may be partially or fully retained to cover cleaning, repairs, or replacement costs.

Refunds for deposits follow the cancellation timeline outlined in the Rental Agreement.

Q: When is the security deposit refunded?
A: Security deposits are typically refunded after all rental items have been returned, inspected, and confirmed to be in good condition.

If additional cleaning, repairs, or replacements are required due to damage, excessive dirt, or misuse, the deposit may be partially or fully withheld.

In most cases, deposits are fully refunded when items are returned properly.

Q: What is your cancellation policy?
A:
• 21+ days before the event: 100% refund
• 15–20 days before the event: 50% refund
• 0–14 days before the event: Non-refundable

Q: What if something gets damaged during the event?
A: The renter is responsible for any damage, loss, theft, or excessive cleaning required after the event. The security deposit may be used to cover these costs, and additional charges may be applied to the card on file if needed.

Q: How long is the standard rental period? Can I extend it if needed?
A: The rental period begins at the scheduled delivery time or approved pickup time and ends at the scheduled pickup, breakdown, or return time. Extensions may be available depending on inventory availability and may include additional fees.

Q: Can I change or cancel my reservation if plans change?
A: Yes. Requests to modify or cancel a reservation should be submitted as soon as possible and are subject to the cancellation policy in your rental agreement.

Q: How can I review the full rental agreement?
A: The full rental agreement is included with your booking confirmation and is also available upon request.

Q: Is customer pickup available?
A: Customer pickup is not available through online checkout. In limited cases, pickup may be approved depending on the item, order details, and availability. Please contact us directly to request accommodations.